Terms of service

🧾 Terms & Conditions – Reta Labs X Ltd

Effective Date: 13.07.2025

1. Research Use Only

All products sold by Reta Labs X Ltd are intended strictly for laboratory research purposes only. They are not intended for human or veterinary consumption, therapeutic use, diagnostic procedures, or clinical applications of any kind.

2. Age Restriction

By placing an order, the buyer confirms they are at least 18 years of age and legally permitted to purchase research chemicals in their jurisdiction.

3. Buyer Responsibility

Buyers must ensure that products are handled by qualified professionals in accordance with applicable laws and safety standards. Reta Labs X Ltd is not liable for misuse, mishandling, or unlawful application of its products.

4. Product Classification

Products offered by Reta Labs X Ltd are not classified as medicinal products, cosmetics, or dietary supplements under UK law. No health or therapeutic claims are made or implied.

5. Labeling

All products are clearly labeled with:

  • For research use only. Not for human consumption.

  • Batch number, expiry date, and storage instructions.

6. Website Content

All information provided on our website is for educational and informational purposes only. It does not constitute medical advice or endorsement of any specific use.

7. Returns & Refunds

Due to the sensitive nature of our products, returns are only accepted in cases of defective or incorrectly shipped items. Claims must be made within 7 days of receipt.

8. Shipping & Customs

Buyers are responsible for ensuring compliance with import regulations in their country. Reta Labs X Ltd is not liable for delays or seizures by customs authorities.

9. Limitation of Liability

Reta Labs X Ltd shall not be held liable for any direct or indirect damages resulting from the use or misuse of its products. All purchases are made at the buyer’s own risk.

10. Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in UK courts.